Important Notice on Artistic Digitizer Software Compatibility with macOS Sonoma 14
Dear Valued Artistic Digitizer Users,
We hope this message finds you well. We would like to inform you about some technical issues that have arisen following the recent upgrade to macOS Sonoma 14, along with the actions we are taking to address them.
Apple has implemented significant changes in macOS Sonoma 14, which have inadvertently affected the performance of our Artistic Digitizer software. We want to assure you that our team is diligently working to resolve these issues and release a software update as swiftly as possible to ensure a seamless experience for our users.
The primary issue we have identified occurs when transitioning between multiple open tabs within the software. In some cases, this action can render the software temporarily unresponsive.
However, we have identified a simple workaround to mitigate this inconvenience. By resizing the software's window slightly, you can trigger a recalculation of the current window, promptly restoring full software responsiveness. We understand that this may be an inconvenience, and we appreciate your patience as we work to provide a permanent solution.
We want to emphasize that this problem is unique to macOS Sonoma 14 and does not impact any previous macOS versions.
We genuinely appreciate your understanding and patience during this period as we strive to deliver a seamless and dependable software experience. Rest assured, our team is dedicated to resolving these challenges swiftly and efficiently.
For any questions, concerns, or updates regarding this matter, please feel free to reach out to our dedicated support team. We are here to assist you and ensure that your creative projects continue uninterrupted.
Thank you for choosing Artistic Digitizer, and we look forward to delivering an enhanced software experience for your artistic endeavors.